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Terms of service

Terms of Service

Welcome to Envoy London. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully.

1. ORDER CONFIRMATION

When you place an order on our website, you will receive an order confirmation email. Please note that this email is an acknowledgement of your order request and does not constitute fulfillment or acceptance of the order. A contract is formed only when the goods are dispatched.

2. PRICING AND ORDER FULFILLMENT

Envoy London endeavors to ensure all website pricing and information is correct. In the event that a product is listed at an incorrect price due to typographical or system errors, Envoy London reserves the right to refuse or cancel any orders placed for products listed at the incorrect price. We reserve this right regardless of whether the order has been confirmed or your payment method has been charged. If your payment has already been processed, we will issue a full refund.

3. SECURITY POLICY & DATA PROTECTION

  • Information Security: We take reasonable precautions and implement industry-standard technical measures to protect your information from loss, misuse, or alteration.

  • Transaction Security: All transactions are protected by encryption technology. Depending on your browser, you will see a closed padlock icon indicating a secure connection.

  • Bank Authorization: All transactions are authorized by your card-issuing bank. Envoy London is rigorous in protecting cardholders and may contact you for additional security verification if deemed necessary.

4. ITEM DESCRIPTIONS & AVAILABILITY

  • Accuracy: We take every care to ensure that descriptions and specifications are correct. However, all sizes and measurements are approximate.

  • Visuals: While we strive for accurate color reproduction, the actual colors you see will depend on your monitor settings.

  • Availability: All goods are subject to availability. Imagery may feature multiple items for display purposes; unless explicitly stated, items are sold separately.

5. SHIPPING LIMITATIONS & RISK

All purchases from this website are made pursuant to a shipment contract. This means that the risk of loss and title for items pass to you upon our delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged or lost shipments.

6. INTELLECTUAL PROPERTY & TRADEMARKS

Except as otherwise stated, all trademarks, trade names, logos, and intellectual property displayed on this website are the property of Envoy London or its licensors. Unauthorized use of any intellectual property is strictly prohibited without prior written permission.

7. PROHIBITED CONDUCT & INAPPROPRIATE MATERIAL

You are prohibited from:

  • Posting unlawful, defamatory, obscene, or profane material.

  • Transmitting viruses, worms, Trojan horses, or using automated devices (bots, crawlers) to interfere with the website’s operations.

  • Engaging in conduct that would constitute a criminal offense or give rise to civil liability. Envoy London reserves the right to remove any such material and cooperate fully with law enforcement authorities.

8. THIRD-PARTY LINKS

This website may contain links to websites not owned or controlled by Envoy London. These links are provided for convenience only. We are not responsible for the content, privacy policies, or reliability of any third-party websites. Accessing them is entirely at your own risk.

9. INDEMNIFICATION

You agree to indemnify and hold harmless Envoy London, its affiliates, officers, and employees from any claims, damages, or expenses (including legal fees) arising from your use of the website, your violation of these terms, or any damage caused to your equipment while browsing the site.

10. REVISIONS & TERMINATION

  • Changes: Envoy London may revise these Terms of Service at any time by updating this page. Your continued use of the site signifies acceptance of the updated terms.

  • Notification: If we make significant changes to how we use personally identifiable information, we will notify you via email or a prominent notice on our homepage.

  • Termination: We reserve the right to suspend or terminate your account or access to the website at any time, for any reason, without notice. You remain liable for any orders or charges incurred prior to termination.

11. CONTACT INFORMATION

For questions regarding these Terms of Service, please contact us: